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Your agents in your pocket.

On your phone, Shuriken shows every chat, the queue, the changes and your voice, end-to-end encrypted. It is the web app today; native iPhone and Android apps are coming.

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Shuriken on an iPhone: Home with what needs you, a chat followed live, and a plan waiting for your approval.

The problem

Agents keep working after you leave the desk.

A turn that needs an approval waits until you're back, and a finished one sits unread. Remote desktop on a phone is too small to answer a question in a chat.

How Shuriken handles it

How it works

Shuriken on an iPhone: Home with what needs you, a chat followed live, and a plan waiting for your approval.

  1. Sign in on your phone.

    Add the web app to your home screen from any browser. Native apps are coming to the App Store and Google Play.

  2. Pick a chat.

    Every chat on every computer of yours, live.

  3. See what needs you.

    Home counts approvals, questions and finished work. A push for each comes with the native apps.

  4. Reply by voice.

    Say it, and it goes into the chat, or into the queue while the agent works.

The details

  • Android

    A native Android app is coming to Google Play.

  • Web app

    Works in any browser and installs to your home screen.

  • iPhone

    A native iPhone app is coming to the App Store. Until then, use the web app in Safari.

  • All your computers

    Follow chats on every computer and server from one phone.

Download on the App StoreGet it on Google PlayComing soon

Good to know

  • Your phone follows along. Agents run on your computers and servers.
  • Phone alerts come with the iPhone and Android apps, once they're out in the App Store and Google Play.

Questions

Do agents run on my phone?

No. Your phone follows along and steers. Agents run on your computers and servers.

Is there a phone app?

Today it's the web app, which works in any phone browser and installs to the home screen. Native iPhone and Android apps are coming to the App Store and Google Play.

Can I reply by voice?

Yes. Say it and it goes into the chat, or into the queue while the agent works.

Is it encrypted?

Yes. What travels between your phone and your computers is end-to-end encrypted.

All features

Bring your agents. Keep your accounts.

Free forever, with 2 sources and 2 linked devices. No card.

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